I read the article the other day about Verizon, Southwest Bell and AT&T handing over my phone call records to the NSA. My first reaction was disbelief. Why would Verizon want to risk annoying their customers. So, I fired off an email to their customer support. Here is the response.
Dear Verizon Customer,
Thank you for contacting the Verizon eCenter. My name is Raquel, and I will be handling your request today.
This message is in response to your email dated May 16, 2006. You inquired about the National Security Agency (NSA) news article . I will be happy to assist you.
We appreciate that the USA Today article and other reports about the possibility that the NSA is able to analyze local call data records is causing concern. Please be assured that Verizon places the highest value on protecting the privacy of our customers.
Anything to do with the NSA is of course highly classified, so we can not comment on whether or not the news article causing concern is even accurate. But we can say that, to the extent that we cooperate with government authorities, we are confident that we are complying with all applicable statutes. We appreciate the continuing opportunity to provide you with service.
Thank you for using Verizon. We appreciate your business.
Sincerely,
Raquel
Verizon eCenter
Not exactly the response I was looking for. I guess I’m going to have to start looking for some Constitution friendly communication providers.
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